Micro Nav Quality Policy:

·         It is the Quality Policy of Micro Nav Limited to provide the means by which we seek continuous improvement in the Products and Services supplied and the Quality Management System.

·         We understand clearly that quality means conformance to both external and internal Customer requirements.

·         We emphasise error prevention and innovative solutions to make sure that we conform to Customer requirements, first time and every time.

·         We are committed to the long-term pursuit of Customer satisfaction and the improvement in the relationships with our suppliers.

·         We are committed to providing an environment that encourages the retention of staff whilst improving their efficiency and skills.

 Our Strategy:

·         Micro Nav Limited believes that quality depends on the ability and enthusiasm of the staff and provision of the correct working environment. We therefore recruit staff who display these attributes and provide them with the correct tools and conditions to encourage their development.

·         We monitor developments in computing, technology and methods and shall apply those which are beneficial to our product and service development in line with our quality objectives.

 Our Commitment to Our Customers:

·         We are committed to error prevention and innovative solutions, to make sure that we conform to Customer requirements, first time and every time.

·         We are committed to the long-term pursuit of Customer satisfaction and the improvement in the relationships with our suppliers.

·         We maintain and constantly review our Quality Management System in compliance with BS EN ISO 9001:2000 and the TickIT scheme under independent assessment in order to ensure the highest quality service to our clients.