Careers at Micro Nav

Thank you for your interest in a career at Micro Nav Limited. In this section, you will find details of any current vacancies, and the associated qualifications and experience that we are looking for from prospective candidates.

Micro Nav is a private company that was established in Bournemouth in 1988. Since that time, the company has built an excellent reputation in the field of air traffic control and aviation software simulation systems and solutions. Micro Nav has more than 70 customers in over 35 countries around the world. Micro Nav's systems are used to train air traffic controllers at some of the busiest airports in the world. The company offices are located in Seabourne Road, Southbourne and are only a few minutes' walk from Pokesdown train station.

To apply for a position, please visit our How to Apply page for more information. 

Benefits

We have a collaborative, open plan office with flexible start/finish times around core hours of 10am-4pm. We also offer:

  • 25 days' holiday per year (plus bank holidays)
  • Pension scheme
  • Life assurance
  • Opportunities for overseas travel
  • Corporate gym membership discount
  • Discounted online shopping portal
  • Employee Assistance Programme
  • Cycle-to-work scheme
  • Regular knowledge sharing sessions with like-minded colleagues
  • Free refreshments
  • Dress-down Fridays
  • Free freshly baked cakes from a local bakery on Fridays!

We look forward to hearing from you soon.

Accountable to the Sales & Marketing Director for managing the Sales function within Micro Nav, and identifying and winning new business in the defined key geographic market.  The role requires the development of existing customers, and the winning of planned opportunities and future business opportunities, within the defined geography.

You will be accountable for opportunity management and customer relationship management across the defined geography, including the use of direct and indirect channels. Additionally, a sales plan-and-capture strategy to gain market share needs to be developed, communicated for approval, and executed.

Key Duties and Responsibilities 

  •     Management and ownership of the Sales function within Micro Nav.
  •     The opportunity management of nominated strategic geography.
  •     Customer relations management across existing Micro Nav contracts, within the defined geography.
  •     Identification of new business opportunities with existing and new customers/clients.
  •     Developing and implementing campaign strategies that lead to the capture of new opportunities.
  •     Nurturing relationships with existing customers of Micro Nav products, with particular attention to early identification of customers’ future needs, building their confidence and trust in Micro Nav such that they embrace a partnering approach to contract management, and readily accept Micro Nav as a trusted advisor on developing solutions to future needs.
  •     Opportunity management, ensuring adherence to Micro Nav Sales and Marketing policy and procedures.
  •     Provide input to the Micro Nav 5-year plan (FYP) to help define 'must-win' opportunities and campaigns, as well as identifying gaps in capability, and barriers to entry for competitors.
  •     Interaction with the Operations Executive and Simulation Product Manager to ensure the marketing plan and product roadmap is consistent with the sales plan.
  •     Maintain CRM for all customers and opportunities within the strategic geographic region, weekly.
  •     Manage target price to win activities for all forecasted opportunities, within the defined geographic region.
  •     Manage the full sales lifecycle, from enquiry to contract award, for the defined geographic region.
  •     Development of sales plan and strategy for the key geographic region, taking account of low-cost competitors, teaming arrangements and regional clients.
  •     Assist the Sales & Marketing Director with the production of the monthly forecast and annual budgets.
  •     Lead the weekly sales review of the defined geographic market.
  •     Accountable for the order book within the defined geographic region.
  • Responsible for closing orders in accordance with the Micro Nav sales process.

Core Competencies

Personal Skills/Abilities:

  • Leadership and management: Be able to provide visible and supportive leadership, employing a collaborative style that empowers, motivates and develops team members, fostering a positive and creative working environment. Be able to work with the other members of the Micro Nav Sales & Marketing department to ensure the efficient and effective use of resource.
  • Business skills: Possess a sound understanding of business processes, sales and marketing and business winning. Be able to identify the correct priorities.
  • Communication: Be persuasive and influential. Be naturally at ease, engaging with audiences large and small, and at levels from the ‘shop floor’ up to senior management. Ability to present to customers and internal stakeholders at all levels.
  • Vision: Be outcome/customer-focussed, but with the vision, grasp of the ‘big picture’, and political acumen to ensure the correct response to top-level business initiatives, while delivering the right results to clients within a time-pressured environment.
  • Analysis: Have strong analytical skills and a creative approach to problem solving.
  • Commercial: Sound understanding of commercial contracts.

Educational Vocational Qualifications:

  • Applicable tertiary qualifications are highly desirable.
  • Knowledge and use of Miller Heiman, Shipley, or equivalent Sales best practice, are desirable.

Experience:

  • Proven track record in business development and closing orders.
  • Strong capability in winning and renewing contracts in the defined key geographic region.
  • Strong capability in developing and sustaining long and strong customer relationships.
  • Experience of dealing with government departments, including a good understanding of their procurement processes.
  • Experience of working in international environments.
  • Strong understanding of anti-bribery and corruption policy, and its adherence in managing regional clients.

Key Measures

  • Delivery of the 12-month order intake book on-time, to meet the sales plan.
  • Winning forecasted orders, or winning alternative orders where forecasted orders have not been successful.
  • Support to the wider business in delivering sales.
  • Timely production of the inputs to support the monthly forecasts, 5YP and annual budget processes.
  • Improving year-on-year performance.
  • Assist the Sales & Marketing Director to maintain high team morale.

If you feel you have the skills and experience we are looking for, please apply now by sending your CV to recruitment@micronav.co.uk or by completing our online application form.

Accountable to the Senior Sales Manager for identifying and winning new business in the defined key geographic market. The role requires the development of existing customers, and the winning of planned opportunities and future business opportunities within the defined geography.

You will be accountable for opportunity management and customer relationship management across the defined geography, including the use of direct and indirect channels. Additionally, a sales plan and capture strategy to gain market share needs to be developed, communicated for approval, and executed.

Key Duties and Responsibilities 

  • The opportunity management of nominated strategic geography.
  • Customer relations management across existing Micro Nav contracts, within the defined geography.
  • Identification of new business opportunities with existing customers, and new customers/clients.
  • Developing and implementing campaign strategies that lead to the capture of new opportunities.
  • Nurturing relationships with existing customers of Micro Nav products, with particular attention to early identification of customers’ future needs, building their confidence and trust in Micro Nav, such that they embrace a partnering approach to contract management, and readily accept Micro Nav as a trusted advisor on developing solutions to future needs.
  • Opportunity management, ensuring adherence to Micro Nav Sales and Marketing policy and procedures.
  • Provide input to the Micro Nav 5-year plan (FYP) to help define 'must-win' opportunities and campaigns, as well as identifying gaps in capability and barriers to entry for competitors.
  • Interaction with the Operations Executive and the Simulation Product Manager to ensure the marketing plan and product roadmap is consistent with the sales plan.
  • Maintain CRM for all customers and opportunities within the strategic geographic region, weekly.
  • Manage target price to win activities for all forecasted opportunities within the defined geographic region.
  • Manage the full sales lifecycle from enquiry to contract award, for the defined geographic region.
  • Development of sales plan and strategy for the key geographic region, taking account of low cost competitors, teaming arrangements and regional clients.
  • Assist the Senior Sales Manager with the production of the monthly forecast and annual budgets.
  • Lead the weekly Sales Review of the defined geographic market.
  • Accountable for the order book within the defined geographic region.
  • Responsible for closing orders in accordance with the Micro Nav Sales process.

Core Competencies

Personal Skills/Abilities:

  • Leadership and management: Be able to provide visible and supportive leadership, employing a collaborative style that empowers, motivates and develops team members, fostering a positive and creative working environment. Be able to work with the other members of the Micro Nav Sales and Marketing department to ensure the efficient and effective use of resource.
  • Business skills: Possess a sound understanding of business processes, sales and marketing, and business winning. Be able to identify the correct priorities.
  • Communication: Be persuasive and influential. Be naturally at ease, engaging with audiences large and small, and at levels from the ‘shop floor’, up to senior management. Ability to present to customers and internal stakeholders at all levels.
  • Vision: Be outcome/customer-focussed, but with the vision, grasp of the ‘big picture’, and political acumen to ensure the correct response to top-level business initiatives, while delivering the right results to clients within a time-pressured environment.
  • Analysis: Have strong analytical skills and a creative approach to problem solving.
  • Commercial: Sound understanding of commercial contracts.

Educational Vocational Qualifications:

  • Applicable tertiary qualifications are highly desirable.
  • Knowledge and use of Miller Heiman, Shipley or equivalent Sales best practice is desirable.

Experience:

  • Proven track record in business development and closing orders.
  • Strong capability in winning and renewing contracts in the defined key geographic region.
  • Strong capability in developing and sustaining long and strong customer relationships.
  • Experience of dealing with government departments, including a good understanding of their procurement processes.
  • Experience of working in international environments.
  • Strong understanding of anti-bribery and corruption policy, and its adherence in managing regional clients.

Key Measures

  • Delivery of the 12-month order intake book on time, to meet the sales plan
  • Winning forecasted orders, or winning alternative orders where forecasted orders have not been successful
  • Support to the wider business in delivering sales.
  • Timely production of the inputs to support monthly forecasts, 5YP, and annual budget processes.
  • Improving year-on-year performance.
  • Assist the Senior Sales Manager to maintain high team morale.

If you feel you have the skills and experience we are looking for, please apply now by sending your CV to recruitment@micronav.co.uk or by completing our online application form.

  • Are you someone who enjoys solving IT problems and deploying solutions?
  • Do you have technical documentation skills used in an engineering environment?
  • Do you enjoy travelling?

Then you may be a perfect fit for the Installation Technician role at Micro Nav!

We are looking for someone who can deliver our product suite, and simulator systems hardware, at our customer sites worldwide. You will be part of our System Delivery Team and be responsible for the design, procurement and manufacture of all software and hardware configurations from bid phase, through to the installation and acceptance phase.

You will also prepare and pack hardware to ship to our customer sites, and produce the appropriate export documentation.

Who are we?

Located in Bournemouth, Micro Nav is an award-winning company and world leader in the delivery of training solutions for air traffic control operations. Micro Nav products are a valuable training resource for aviation authorities around the world. Support is a core value here at Micro Nav, so we work closely together to support and aid each other in a comfortable and proactive environment.

With our open plan office, we make sure that every member of our company is part of the team, able to view every aspect of our company and overall mission. With our monthly ‘all-hands’ updates, we keep you involved every step of the way.

What skills do you need?

Candidates are recommended to have the following skills:

  • A good standard of education within IT, and an understanding of specifying IT hardware requirements
  • Technical documentation experience, including producing Customer Site Surveys, Installation Plans, and Visit Reports
  • Experience in cable dressing, management, termination and cable limitations
  • Excellent team communication skills
  • Adaptability and an eagerness to learn

If you feel you have the skills and experience we are looking for, please apply now by sending your CV to recruitment@micronav.co.uk or by completing our online application form.