IT Systems Engineer

Overview

Location: Bournemouth

Salary: DoE

Working as an integral member of the IT department to provide support to internal systems and key business projects, alongside all levels of the business to provide support and solutions.

Day-to-day operations include the maintenance and provisioning of computers, infrastructure, servers and software. Providing end-user support is also a part of the role including, Level 1 and 2 helpdesk and user administration. This role requires the person to have a pro-active approach with a good mind for analysing and troubleshooting.

Your role in IT

Working with the IT Manager to:

  • Support end-users with level 1 and 2 helpdesk issues
  • Configure new hardware and software solutions
  • Maintain network, communication infrastructure and virtualisation management
  • Manage Windows server and Windows Operating Systems
  • Troubleshoot and repair computer hardware and software
  • Provide expertise to all departments within the company
  • Research and implement new solutions to the benefit of the company
  • Manage security platforms and services, ensuring systems remain patched and updated
  • Work with Microsoft Office and Office 365 services
  • Get to grips with the specific processes, methods and challenges throughout the company
  • Managing user accounts
  • Maintain asset and licence inventories

The technical requirements we’re looking for

  • Understanding of modern and legacy desktop operating systems
  • Understanding of server operating systems
  • Computer hardware knowledge and
  • Understanding of network principles
  • Working knowledge of Microsoft Office applications
  • Familiarity with the technologies and concepts within the role specification

 

 The education and experience we are looking for

  • A bachelors degree in Computing or a related field, or relevant industry experience
  • Excellent communication skills both verbal and written
  • Methodical solution finding skills
  • Ability to organise work and manage time well, working autonomously

 

We have a collaborative, open plan office with flexible start/finish times around core hours of 10am-4pm. We also offer:

  • Free car parking
  • Opportunities for overseas travel
  • Regular knowledge sharing sessions with like-minded colleagues
  • 25 days holiday per year (plus bank holidays)
  • Corporate gym membership discount
  • Pension scheme
  • Life assurance
  • Discounted on-line shopping portal
  • Employee Assistance Programme
  • Free refreshments
  • Dress down Fridays
  • Free freshly baked cakes from a local bakery on Fridays!

 

If you match the above description and are interested in joining us then please apply now by sending your cv to recruitment@micronav.co.uk or completing our online application form