Quality Management

Our Vision

"To be profitable by providing High Quality Products and Services, achieved through a Culture of Innovation, Empowerment and Responsibility."

Quality Management System

Png Quality Logos April 2016

Micro Nav Limited is fully certified to BS EN ISO9001:2008 through our external assessment body Lloyds Register Quality Assurance (LRQA), and against the USA (ANAB) and Australian (JAZ-ANZ) equivalents of the UKAS Quality Management System.

Further details can be found on the following websites:

  • International Standardization Organization (ISO) - ISO Standards Catalogue
  • American National Standards Institute (ANSI) - ANAB
  • Joint Accreditation System of Australia & New Zealand - JAS-ANZ

Quality Policy

QMS Certificate of Approval

It is the Micro Nav Quality Policy to provide the means by which we seek continuous improvement in the Quality Management System, Products and Services supplied.

We understand clearly that quality means conformance to both external and internal Customer requirements.

We emphasise error prevention and innovative solutions to make sure that we conform to Customer requirements, first time and every time.

We are committed to the long-term pursuit of Customer satisfaction and the improvement in the relationship with our suppliers.

We are committed to providing an environment that encourages a Culture of Innovation, Empowerment and Responsibility.

We measure and review the Company's effectiveness and efficiency by constantly improving processes, working practices, products and services.

Quality Objectives

Micro Nav Limited has established quality objectives across the Company that are measurable and consistent with the Quality Policy. High-level objectives are formulated during the Management Review process to provide strategic direction for the Company.

Quality objectives for each function are developed to support the Company's high-level objectives. These may then be developed into lower-level, measurable objectives for individual processes and projects.

Project and Quality plans include either project specific or Customer derived product quality requirements. Product quality requirements are consistent with project quality objectives.

Quality Objectives are monitored by top management through monthly reporting, project reviews and management reviews.

Project Management

Micro Nav Limited employs the PRINCE2™ project management methodology across all projects; it is a project management method designed to provide a framework covering the wide variety of disciplines and activities required within a project.

PRINCE2™ (PRojects IN Controlled Environments - see UK Office of Government Commerce) is a process-based method for effective project management. It is a de facto standard used extensively by the UK Government and is widely recognised and used in the private sector, both in the UK and internationally, not least because the method embodies many years of good practice in project management and provides a flexible and adaptable approach to suit all projects.

A PRINCE2™ project has the following characteristics:

  • Continued business justification
  • Learning from experience
  • Defined roles and responsibilities
  • Managed by stages
  • Managed by exception
  • Focuses on products and their quality
  • Tailored to suit the particular product environment

Micro Nav Project Managers follow PRINCE2™ practices and procedures. The majority of the project management staff at Micro Nav are PRINCE2™ Registered Practitioners.