Micro Nav is pleased to announce its recent achievement in obtaining ISO 9001:2015 by Lloyds Register Quality Assurance (LRQA).
ISO 9001:2015 places significantly higher requirements on companies than the previous version of the standard and assists companies in developing a management system that aligns quality with their wider business strategy. The newest version of ISO 9001 contains key updates including an emphasis on risk-based thinking to enhance the application of the process approach, as well as increased leadership requirements. The new standard promotes the development of continual improvement, customer satisfaction and best practices. Therefore, customers can have increased confidence in the service that we provide.
Greg Pile, Operations Director at Micro Nav, has expressed his delight at how the business has responded to the challenge over the last months and has transitioned seamlessly into the new standard.
Greg said: “The ISO standard has been reinforced to ensure that businesses are held to account for quality, transparency and high-class customer service and satisfaction. Micro Nav is committed to continuing its tradition of delivering best-in-class simulation products and customer services around the world.”