DSC00634

BEST User Group

Discover the BEST User Group – an annual Micro Nav event uniting BEST simulator users for knowledge sharing, networking, and shaping the future of ATC simulation.

The BEST User Group, hosted annually by Micro Nav, is a dynamic event designed to bring together users of the BEST simulator suite from across the globe. This gathering serves as a critical forum for sharing insights, exploring the latest software developments, and discussing future enhancements. It's a unique opportunity for users to connect, share best practices, and directly influence the evolution of the BEST ATC simulation technology. Alternating between Micro Nav's home in Bournemouth and various international customer sites, each event offers a fresh perspective and invaluable networking opportunities.

What makes a User Group?

  • BUG2024

    Interactive workshops

    Interactive sessions at the BEST User Group foster hands-on learning and collaboration. These sessions, featuring activities like gamification and workshops, allow users to directly engage with new features and functionalities, ensuring a deep, practical understanding of the BEST simulator's capabilities.

  • DSC00617

    Discussions & debates

    The User Group is a platform for vibrant discussions and debates, addressing pressing issues in air traffic control training and simulation. These sessions, engaging a variety of industry perspectives, enable attendees to share challenges, offer solutions, and shape the future direction of the BEST simulator and its applications.

  • IMG 5875

    Networking activities

    The User Group presents an excellent opportunity for informal networking. While enjoying social activities, such as exploring local attractions, attendees can engage in relaxed conversations. These gatherings provide a perfect backdrop for building relationships and exchanging ideas.

  • BUG2024 (2)

    Keynote sessions

    Keynote sessions are a highlight of the User Group, delivering insights into the latest developments and future direction of the BEST simulator. Led by industry experts, these sessions provide a strategic overview of the product, offering attendees a glimpse into upcoming innovations and enhancements.

Hear from our attendees

  • Attending the entire event is highly beneficial. It's like a family reunion, and the industry could learn a lot from it.

    User Circle

    Matt Clarke

    East Midlands Airport

  • Every User Group teaches me something new about BEST.

    User Circle

    Sameer Akbar

    Al Zaeem Mohammed Bin Abdullah Al Attiya Air Academy

  • It's enlightening to discuss with other users and learn from Micro Nav's presentations. Great to catch up with the team.

    User Circle

    Darren Kewley-Smith

    Liverpool Airport

  • It’s a chance to discuss the industry's future needs and network globally. Highly recommend attending.

    User Circle

    Dale Bishop

    East Midlands Airport

  • The User Group is a chance to discuss product futures and network, offering valuable insights.

    User Circle

    Erik Wanschers

    Royal Netherlands Air Force

  • The panels and discussions improved our product understanding in a friendly atmosphere. Thanks to Micro Nav for an outstanding event.

    User Circle

    Alex Arlow

    Austro Control

Frequently asked questions

How do I get to the User Group?

You'll need to sort out your travel to and from the venue, but we're here to help with advice and suggestions!

How long is the event?

It's a three-day learning and networking experience. The exact schedule might change each year, as we adapt to keep the delivery of content fresh and engaging.

Can I see a product demo?
Absolutely. We often include demos in our agenda. Got something specific in mind? Let us know, and we'll try to make it happen.

Do I need to be on a support contract to attend?
We welcome every end user of our technologies. If you're on a support contract, there are some great free or discounted spots available.

Do I need to arrange accommodation?
We've got your stay covered. We arrange the accommodation and even negotiate special rates if you plan to extend your visit.

BEST User Group 2025

It was great to see so many familiar faces from the BEST community at the 2025 BEST User Group in Abu Dhabi, alongside some new members joining us for the first time.

Your feedback from the 2024 User Group in Winchester shaped our programme for this year's event. We hope we demonstrated that we listen and take action — from product development priorities to how we structure our breakout sessions and demonstrations.

We were privileged to be hosted by the General Civil Aviation Authority of UAE, whose faultless hospitality made for an exceptional few days. A highlight was Day Two's visit to Dubai Air Navigation Services to tour their advanced 3D Tower Training Facility. The engagement across our BEST Comms, BEST Insights, and BEST.DATAPREP sessions was fantastic. Your your feedback is already being collated by our Product Team to inform future development.

Looking ahead, we're excited to begin planning the 2026 User Group. Details on location and dates will follow — we'll keep you posted.

Download the 2025 Recap
DSC08924

Interested in the BEST User Group?

Whether you're keen to know more about our next event, have specific questions about attendance, or just want to chat about what to expect, our team is ready to assist. Drop us a message, and we'll ensure you have all the information you need for an engaging and informative experience.